Introduction
At Nova Prime IPTV, your privacy is our top priority. We’re committed to protecting your personal information and maintaining transparency in how we collect, use, and safeguard your data. By using our website and services, you agree to this Privacy Policy.
Information We Collect
We collect information only to deliver a secure and reliable streaming experience. Types of information we may collect:
- Personal Information: Name, email address, billing details, and contact preferences.
- Payment Information: Processed through trusted third-party gateways. We do not store card details.
- Usage Data: Device type, IP address, app version, and login activity for performance and security.
- Cookies: Small text files used to enhance experience and remember preferences.
How We Use Your Information
- Process orders, renewals, and payments
- Provide customer support and technical assistance
- Improve our IPTV platform and user experience
- Send account or service updates
- Prevent fraud, abuse, or unauthorized access
- Comply with applicable laws
Data Protection & Security
We use SSL encryption, firewall protection, and secure hosting to protect your data. Only authorized personnel can access sensitive information. Security measures are regularly reviewed to align with modern standards.
Sharing Your Information
We never sell or rent your personal data. Limited sharing occurs with:
- Payment processors — for billing and subscriptions
- Email or chat providers — to respond to support inquiries
- Legal authorities — only if required by law
All third-party partners are bound by confidentiality agreements.
Yur Privacy Rights
You have control over your personal data. You may:
- Request access or a copy of your information
- Update or correct details
- Request deletion (where legally permissible)
- Withdraw consent for marketing communications
Contact us at privacy@novaprimeiptv.com to exercise your rights.
Cookies & Tracking
Cookies help keep you logged in, remember preferences, and monitor performance. You can disable cookies via your browser settings, though some features may not work correctly.
Communication Preferences
We may send service updates or promotional messages. You can unsubscribe at any time using the link in our emails or by contacting support.
Data Retention
We retain data only as long as necessary for services or legal obligations. When you close your account, your personal data is securely deleted or anonymized.
Third-Party Links
Our website may contain links to external services. We are not responsible for their privacy policies. Review their policies before sharing personal data.
Contact Us
If you have questions about this policy or your data:
- Email: info@novaprimeiptv.com
- Support Email: support@novaprimeiptv.com
- Live Chat: 24/7 via website chat widget
- Website: https://novaprimeiptv.com
Nova Prime IPTV — Privacy. Protection. Peace of Mind.
We’re committed to keeping your data secure while delivering uninterrupted, high-quality IPTV streaming.
